Privacy Policy
PeptideCore (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit www.peptidecore.nl, place an order, or contact us.
1. Information We Collect
We collect information that you voluntarily provide when using our website or services, including:
- Personal details: name, email address, billing/shipping address, phone number.
- Order details: products purchased, payment method (excluding card data), and transaction history.
- Technical data: IP address, browser type, operating system, and website usage statistics (via cookies or analytics tools).
We do not collect or store full payment card details — all payments are processed securely by trusted third-party providers.
2. How We Use Your Information
We use your personal data only for legitimate business and communication purposes, including:
- Processing and fulfilling your orders.
- Managing customer service and support inquiries.
- Sending order confirmations and delivery updates.
- Maintaining legal and tax records.
- Improving our website and user experience.
We do not sell or share your information for marketing or advertising purposes.
3. Cookies & Analytics
Our website uses cookies to enhance functionality and analyze traffic.
Cookies help us remember your preferences, optimize page performance, and measure visitor engagement.
You can control or disable cookies in your browser settings at any time.
We may use third-party tools like Google Analytics to understand how visitors interact with our site. These services collect anonymous data and do not identify individual users.
4. Data Sharing
We may share your data only with:
- Payment processors (for secure transactions)
- Shipping carriers (to deliver your orders)
- Legal authorities (only when required by law)
All third-party partners are GDPR-compliant and handle data with appropriate safeguards.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
For tax and accounting purposes, order-related data may be retained for up to 7 years in accordance with Dutch regulations.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
These include secure server connections (SSL), encrypted communication, and restricted data access.
7. Your Rights (Under GDPR)
As an EU-based user, you have the right to:
- Access a copy of your personal data.
- Request correction or deletion of your data.
- Withdraw consent for data processing (where applicable).
- File a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
To exercise your rights, contact us at privacy@peptidecore.nl.
8. International Data Transfers
If you are accessing our website from outside the EU, please note that your data may be processed in the Netherlands or by partners operating in other countries with adequate data protection standards.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related questions, requests, or complaints, please contact:
📧 info@peptidecore.nl
🌐 www.peptidecore.nl